bd330 Privacy Policy

This page explains what information we collect from players in Bangladesh, how it is used, and what you can do about it.

Who We Are

bd330 operates the online betting and casino platform at bd330.lat. When you register, deposit, play, or contact support, you share information with us. This policy tells you exactly what happens to that information. If anything here is unclear, our 24/7 Live Chat team can help.

Data We Collect

We only collect data that is necessary to run your account and comply with responsible-gaming rules. The table below breaks this down clearly.

We do not collect your location unless you explicitly share it. We do not store full payment card numbers.

Why We Collect It

Each piece of data serves a specific purpose. We do not collect information speculatively.

• Account registration: to create and secure your player account.
• Processing transactions: to send deposits and withdrawals via bKash, Nagad, Rocket, Upay, or Bank Transfer correctly and quickly (deposits within 3 minutes; withdrawals within 38 minutes on average).
• Identity checks: to confirm you are aged 18 or over and to prevent fraud, as required before your first withdrawal.
• Responsible gaming: to monitor for unusual spending patterns and enforce self-exclusion or deposit limits if you request them.
• Customer support: to resolve your queries accurately and keep a record so you are not asked the same questions twice.
• Security: to detect unauthorised logins, bot activity, and duplicate accounts.
• Service improvement: aggregated, anonymised usage data helps us improve load times and game selection.

We do not sell your data to advertisers or unrelated third parties.

How Long We Keep Your Data

We retain account and transaction records for as long as your account is active, plus a standard six-year period afterwards to meet financial-record obligations. Identity documents are kept for the same period. If you request account closure, we delete or anonymise your data at the end of this retention window.

Live-chat transcripts are stored for 12 months from the date of the conversation, then deleted automatically.

bd330 Data Sharing: Who Sees What

We share data only where it is necessary to deliver the service or meet a legal requirement.

• Payment processors: bKash, Nagad, Rocket, Upay, and partner banks receive only the transaction details they need to process a payment.
• Game providers: Habanero, Spribe, PG Soft, Ezugi, and FA Chai receive a unique player token (not your name or mobile number) to deliver gameplay and calculate RTP.
• Fraud-prevention services: device fingerprint and IP data may be checked against industry-shared fraud databases.
• Legal authorities: if a valid court order or government request is received, we comply with applicable law. We will notify you unless prohibited from doing so.

Cookies and Tracking

We use a small set of cookies to keep you logged in between sessions and to remember your preferred language and odds display. We also use first-party analytics to count page visits in aggregate. No third-party advertising cookies are placed on this site.

Cookie types in use

• Session cookie: keeps you logged in. Expires when you close your browser.
• Preference cookie: stores your display settings. Expires after 90 days.
• Analytics cookie: counts visits anonymously. Expires after 30 days.

You can clear cookies at any time in your browser settings. Clearing the session cookie will log you out.

Your Rights as a Player

You have the following rights over your personal data. To exercise any of them, contact us via 24/7 Live Chat and include your registered mobile number so we can confirm your identity.

• Access: request a copy of the data we hold about you.
• Correction: ask us to fix inaccurate details (for example, a misspelled name).
• Deletion: ask us to delete your account and associated data, subject to the retention period described above.
• Restriction: ask us to pause processing your data while a dispute is resolved.
• Objection: object to processing based on legitimate interest.

We respond to all data requests within 30 days. Identity confirmation is required before any data is released or changed.

Players Under 18

bd330 is strictly for adults aged 18 and above. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, contact us via Live Chat immediately. We will close the account and delete all associated data within 72 hours of a confirmed report.

Security Measures

All data is transmitted over TLS (HTTPS). Passwords are stored as salted hashes and are never readable by staff. Payment wallet numbers are stored in encrypted fields. Access to player records is restricted to authorised staff and is logged for audit purposes. We carry out regular security reviews of our systems.

Updates to This Policy

When we make a material change to this policy, we post a notice on the bd330 homepage at least 7 days before the change takes effect. The "Last updated" date at the top of this page always reflects the most recent version. Continued use of the platform after the effective date constitutes acceptance of the updated policy.

Contact Us

If you have a question about this policy or want to exercise a data right, reach us any time through 24/7 Live Chat on the site. Our support team is available around the clock. We do not publish an email address; Live Chat is the fastest and most secure way to reach us.